Business Marketing Articles

Customer Service: Does my bum look big in this?

Looking at customer service from Gen Y in retail outlets.

Video: Get what you want from customer service

This week Sunrise on Demand talked about the seeming drop in quality of customer service in shops.

A quick look at Social Media

It’s easy to decide to use social media to help your business, but it’s not always easy to figure out which social media sites will benefit you the most. And when you’re trying to run a business signing up to each one and learning how they work can take a lot of time and get very frustrating.

Facebook Interaction : Q & A

We have a quick look at how Dymocks have used Q & A for customer interaction on their facebook page.

Put a face to your website visitors

Your website is a tool for your business, just like your shop window, an advert you put in a magazine or on the radio. It is there to promote your business and get people to contact you for what you provide.

Let your customers shop how they want

A while ago Econsultancy (a UK/US research group) blogged that 45% of consumers prefer shopping for clothes online, and 64% consult the retailer’s website before making a purchase.

Online spending report

The latest report shows that males are spending more online than females, here are some quick tips to cater for people shopping and researching online.